Inbox Zero

Triage an inbox under time pressure: read each message and file, reply, delegate or archive it before the next one arrives.

How to play

Each message arrives with a short deadline; read it and choose to reply, delegate, archive or handle it now before the next one lands. The run ends when the inbox is clear or the time runs out.

More in Outlook

• Classify Mail Sort incoming mail into the right folder from the sender, subject and opening line alone.
• Phishing Hunt Tell a genuine message from a phishing attempt by reading the sender address, the link target and the tone of the request.
• Ticket Routing Read a support ticket and send it to the queue that can actually resolve it, without bouncing it between teams.
• Typing Speed Measure words per minute and accuracy on the vocabulary that fills an ordinary working day.